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***CFCC is observing Summer Hours (Monday, May 13th – Saturday, August 10th)***




What the CFCC Help Desk can do for you: What the CFCC Help Desk can do for you:


What We Can Do for You!


We serve as the first point of contact for customers seeking IT technical assistance over the phone, email, or chat.

If you are a student, faculty member, or employee, our IT Help Desk team can do basic computer and software troubleshooting for your CFCC computer (*CFCC related issues*).

- Office 365 installation

- Windows/Mac basic cleaning (antivirus)

- Wi-Fi connection setup on your laptop or mobile device


We can help you with accessing your CFCC account

- Unlocking your CFCC account

- Reset your password and clear security questions

- Guide you through the "First-time user" access




Help Desk Hours Help Desk Hours

Location and Hours
Downtown Campus
A Building 2nd Floor Lobby
North Campus
NA Building 2nd Floor Lounge

Hours of Operation:

Summer Hours (Mon, May 13th – Sat, August 10th)

Monday - Thursday from 7:30am - 5:30pm

Friday - 8 am - 12 pm

Saturday - Voicemails and emails will be checked remotely

Sundays – Closed



*No Saturday in person assistance available

*Voicemails and emails are checked/returned twice on Saturday (8 am and 11 am)

Contact Information
Phone: (910) 362 - HELP (4357)
Email: help@cfcc.edu
For chat support during business hours, please click here
For Blackboard technical issues, you may visit their Q/A page: here
For Pearson MyLab issues, please contact their Help Desk at 800-677-6337
For assistance with your CFNC username and password, you may contact their Help Desk at 866-866-2362. More info here


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